Cookies Policy

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or during later visits. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you, depending on how you use the website and the information you provide.

We may also use technologies that work in a similar way to cookies. These can include software development kits, pixels, tags, local storage and device-related identifiers. For simplicity, this policy refers to cookies and these related technologies together as cookies.

Some cookies are placed by 21bit Casino. Other cookies may be placed by service providers that help us operate, secure, measure or improve the website. These third parties may process information in accordance with their own privacy notices, contractual obligations and applicable legal requirements.

Cookies may be used for a range of purposes. The cookies used on the website can change over time as features, services, security measures and legal requirements develop. The main purposes may include the following:

• Essential operation: These cookies support core website functions, account access, page navigation, session management and other features that may be needed for the website to work properly.
• Security and fraud prevention: Cookies may help us identify unusual activity, protect accounts, maintain the integrity of transactions and support measures designed to prevent misuse of the website.
• Preferences: These cookies remember choices such as language, display preferences or other settings so that you do not need to enter them again during every visit.
• Performance and analytics: These cookies help us understand how visitors use the website, which pages are viewed and whether links or features work as intended. The information may be used to identify errors and improve performance.
• Functionality: Cookies may support optional features and help provide a more consistent and convenient experience across different pages or devices.
• Communications and marketing: Where permitted and appropriate, cookies may help us understand interactions with website content or communications, measure the effectiveness of campaigns and present information that may be more relevant to your interests. We aim to respect applicable consent and marketing requirements.
• Compliance and record keeping: Information associated with cookies may be used to maintain records of consent, comply with legal obligations and protect our rights, users and services.

Cookies do not change the responsible gambling obligations that apply to you. They do not remove any account, age, identity, location, financial or other checks that may be required before certain services can be used. We may use information from your device or browser, together with other information, to support security, compliance and responsible operation of the website.

Session and persistent cookies

Session cookies are temporary. They are generally deleted when you close your browser or end a browsing session. They can support functions such as keeping pages connected during navigation. Persistent cookies remain on your device for a period of time or until they are deleted. They may remember preferences or help us understand whether a device has visited the website before. The length of time a persistent cookie remains may vary according to its purpose.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. Third-party cookies are set by another organisation that provides a service used by the website. For example, a provider may assist with analytics, security, content delivery or technical performance. We do not control every third-party cookie, and the relevant provider may change its technologies or policies. You should review the information made available by those providers where you want to understand their practices.

Essential and optional cookies

Some cookies are necessary for the website to operate, maintain security or provide a service you have requested. These cookies may be used even when optional cookies are declined, where permitted by law. Other cookies are optional and may be used for analytics, preferences, personalisation or marketing. Where required, we will seek consent before using optional cookies and will provide an appropriate way to change your choices.

You may be able to accept, refuse or delete cookies by using your browser settings. Most browsers allow you to review stored cookies, block cookies from particular websites, block third-party cookies or delete cookies when the browser is closed. You may also see a cookie notice or preference tool on the website that allows you to manage optional cookies.

If you disable or delete cookies, some parts of the website may not work correctly. You may be signed out, lose saved preferences or need to enter information again. Certain account, security or transaction-related features may be unavailable or less reliable if essential cookies are blocked. Changing your cookie settings on one browser or device may not change settings on another browser or device.

1. Review the cookie options shown on the website, where available.
2. Use your browser or device settings to block, delete or limit cookies.
3. Clear existing cookies if you want to remove cookies already stored on your device.
4. Check your settings again after browser updates, device changes or visits from another device.
5. Keep in mind that refusing optional cookies may affect website functionality and the relevance of some content.

Browser settings are managed by your browser provider and may vary between products. Instructions can usually be found in the browser's help or privacy menu. We cannot guarantee that every browser control will prevent all similar technologies from operating, particularly where those technologies are required for security or core functionality.

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and protected, as well as the rights and choices that may be available to you under applicable Australian privacy law. Cookie information may be combined with account, device, usage or other information where reasonably necessary for the purposes described in this policy.

We may update this Cookies Policy when our website, technologies, services, legal obligations or operating practices change. An updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. You should check this page from time to time so that you understand the current use of cookies.

If you have questions about this Cookies Policy or want to ask about your cookie choices, please use the contact or support channel made available on the 21bit Casino website. Do not send passwords, payment details or other sensitive information through an unsecured message. We may need to verify your identity before responding to a request involving personal information or account data.

By using the website after this policy has been updated, you acknowledge the updated approach to cookies to the extent permitted by applicable law. Where consent is required, your choices will be requested or recorded through the relevant consent mechanism.