Betting Rules

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must also meet any applicable age requirements before creating an account or placing a bet. 21bit Casino may request information to verify your identity, age, location or account details. Access to services may be restricted while checks are completed.

A player may use only their own account and must provide information that is accurate, current and complete. Accounts must not be shared, sold, transferred or used by another person. You are responsible for keeping your login details secure and should contact the available support channel promptly if you believe that your account has been accessed without permission.

Bets may be accepted only through the available betting interface and only where the relevant market, game or product is displayed as open. A bet is not confirmed until it has been accepted and recorded in the account system. A request or attempted transaction is not necessarily an accepted bet. Players should check the confirmation details before relying on a wager.

• Stake amounts must comply with any minimum or maximum values shown at the time of betting.
• Players must review the selection, odds or terms, stake and potential return before confirming a bet.
• A bet may be declined, limited, suspended or cancelled where permitted by the applicable rules.
• You must not place bets using funds that are unlawful, unauthorised or not intended for your use.
• Technical errors, interruptions or display problems should be reported as soon as reasonably possible.

Odds, prices and displayed information

Odds, prices, event information, game information and other displayed content may change before a bet is accepted. The applicable odds or terms are generally those shown and confirmed when the bet is accepted, subject to correction of an obvious error or another provision in these rules. Information supplied through the website is provided for betting purposes and may not always be real-time or error-free.

You should review each bet carefully before confirming it. Once a bet has been accepted, changes may not be possible unless the applicable product rules provide for a cancellation, amendment or other adjustment. The availability of a cash-out, cancellation or similar feature is not guaranteed and may depend on the product, market status, technical availability and other conditions.

A bet becomes binding when it is accepted and recorded by the betting system. 21bit Casino may refuse or limit a bet before acceptance. This may occur for operational, compliance, risk management, market integrity or other legitimate reasons. A bet that has not been accepted should not be treated as valid, even if a stake appears to have been submitted.

If a bet is accepted because of a clear or obvious error, including an incorrectly displayed price, selection, result or market condition, the bet may be corrected or cancelled in accordance with the applicable rules. Where a correction or cancellation is made, the affected stake may be returned or the settlement may be adjusted. The outcome will depend on the nature of the error and the circumstances in which the bet was accepted.

Bets are settled using the official result or other recognised outcome information relevant to the particular product. Settlement may be delayed when an event, result or account review is pending. If an official result is corrected, or if material information shows that a settlement was made incorrectly, the account balance may be adjusted to reflect the correct outcome.

Events, markets and game outcomes

Each event or market may have its own settlement conditions. These conditions can address postponements, abandonments, changes to venues, participant withdrawals, incomplete events, technical failures and other unusual circumstances. Players should read the specific market information where it is provided. If no specific condition is displayed, the general rules and applicable product terms will apply.

For casino and other games, results are determined by the relevant game system, rules and outcome process. Where random number technology is used, outcomes are generated by that system. A player cannot guarantee a particular result by changing a stake, timing a bet or using a pattern. Past outcomes do not predict future outcomes.

A transaction, bet or result may be reviewed where there is a suspected technical issue, irregular activity, fraud, collusion, manipulation, prohibited conduct or breach of the applicable terms. During a review, access to some services or funds may be restricted where reasonably necessary and permitted by law.

Your account balance should be checked regularly. If you notice an unfamiliar transaction, incorrect settlement or other discrepancy, notify 21bit Casino through the available support process without unreasonable delay. Records held in the account and betting system may be used to investigate and resolve questions about transactions, acceptance and settlement.

Deposits, withdrawals and other payment activity are subject to the available payment methods, verification requirements and applicable account conditions. A payment may be delayed or declined where information is incomplete, a transaction cannot be verified, a method is unavailable or a compliance review is required. Players should use payment methods that belong to them and are authorised for their use.

The following conduct is not permitted and may lead to a bet being voided, an account being restricted or other action under the applicable terms:

• Using another person’s account, payment method or identity information.
• Attempting to bypass age, identity, location, self-exclusion or account controls.
• Using software, automation, bots, scripts or tools designed to interfere with the service.
• Taking advantage of a known error, vulnerability or malfunction.
• Engaging in fraud, money laundering, collusion, manipulation or other unlawful activity.
• Providing false, misleading or incomplete information during registration or verification.
• Opening or controlling multiple accounts where this is not allowed by the applicable terms.

Where a breach or suspicious activity is identified, action may include refusing bets, cancelling affected bets, correcting balances, withholding a transaction while checks are completed, closing an account or reporting the matter to an appropriate authority. Any action will be handled in accordance with applicable law and the relevant account terms.

Account records and transaction checks

Account records may include deposits, withdrawals, bets, confirmations, adjustments, communications and verification information. These records may be relied on when investigating a dispute or suspected breach. You should retain any relevant confirmation messages or screenshots and provide accurate information if a review is requested.

Technical failures can affect communications, bet requests, displayed information or account records. If a system error prevents a bet from being accepted, the attempted bet may be treated as not placed. If an error affects an accepted bet or settlement, the transaction may be reviewed and corrected in accordance with these rules and the applicable terms. Players should not attempt to exploit an error and should report it promptly.

If you disagree with a settlement, account adjustment or other betting decision, review the relevant bet details and contact the available customer support channel with enough information to identify the matter. This may include the account identifier, date, time, market or game, stake and the issue being raised. A review may require supporting information and can take longer where verification, third-party information or a technical investigation is needed.

21bit Casino supports safer gambling. Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play, use limits and breaks where available, and avoid betting with money needed for everyday expenses. Never chase losses or increase stakes because you feel pressure to win.

• Only gamble with money you can afford to lose.
• Keep track of the time and money you spend.
• Do not gamble when affected by alcohol, drugs, stress or strong emotions.
• Use available deposit, spending, time-out or self-exclusion tools where appropriate.
• Seek independent support if gambling is becoming difficult to control.
• If you are concerned about your gambling, stop playing and use the responsible gambling information available on the website.

Changes to these rules

These Betting Rules may be updated from time to time to reflect changes to the service, technology, legal requirements or operational procedures. The current version published on the website applies to future use unless a different application is required by law. Nothing in these rules limits any rights or protections that cannot lawfully be excluded or restricted.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules should be read together with the website’s Terms and Conditions and other policies. Where there is an inconsistency, the applicable terms for the relevant product or service may determine how the bet is handled.