Contact 21bit Casino
21bit Casino operates under licences issued by the Tobique Gaming Commission in New Brunswick (licence 0000002) and the Comoros Autonomous Organisation of Financial Activities (licence ALSI-202508056-FI2).
How to get in touch
For assistance, email support@21bitcasino.fun. Please use the email address connected to your account where possible, particularly when asking about account access, identity checks, payments or account changes. This helps the support team identify your request and provide relevant guidance.
To help us respond faster, include your account email or username, a short description of the issue, and any useful details such as the date the problem occurred or the relevant transaction reference. You can also attach screenshots if relevant, provided they do not contain unnecessary sensitive information.
Common reasons to contact support
- Questions about account access, account details or verification requirements
- Help with deposits, withdrawals or payment-related queries
- Clarification about applicable bonus terms and conditions
- Technical problems, errors or website access issues
- Requests for responsible gambling support, account restrictions or help taking a break
Please avoid sending passwords or complete payment card details by email. If your request involves personal information, share only what is necessary for support to understand and assess the matter. If you send additional information after your first message, keep it in the same email thread where possible.